Loyalty Rewards Program For Electronics And Appliances

In today’s competitive market, retaining customers has become a significant challenge for the electronics and appliances industry. A loyalty rewards program for electronics and appliances is an effective way to create customer loyalty towards a brand. It provides customers with incentives, discounts, and exclusive offers for being loyal to the brand.

Statistics show that customers who are a part of loyalty programs are more likely to spend on a brand than those who aren’t. In fact, a study by Accenture reveals that 91% of customers are more likely to shop with brands that offer a loyalty program. Additionally, it costs around five times more to acquire new customers than to retain the existing ones. A loyalty rewards program for electronics and appliances is not only beneficial for customers but also for the brand as it ensures customer retention and long-term profits. Let us examine some of the major challenges faced by Electronics and Appliances retailers.

Electronics Appliances Loyalty Program

Challenges

Electronics and Appliances retailers face multiple challenges which have increased multifold post the COVID-19 pandemic:

Change In Customer Expectations And Buying Behavior

Change In Customer Expectations and Buying Behavior

Customer preferences will always change, and Electronics and Appliances retailers must be able to keep up with the trends.
Omnichannel experience

Omnichannel Experience

The pandemic has accelerated the shift towards multi-channel shopping, and brands must provide a seamless experience for the customers.
Data Centric Approach For Marketing And Sale

Data Centric Approach For Marketing And Sales

Electronics and Appliances retailers need solutions that can handle huge amounts of data being generated to ensure it benefits rather than overwhelms the sales and marketing efforts.
Lack Of Personalization

Lack Of Personalization

Personalization is the key to customer satisfaction. All customers need to be sent promotions based on their interests, past purchases, buying behavior etc.
Testimonials And Referral

Testimonials And Referral

Recent customer reviews and referrals influence new customer purchases. Hence getting such user generated content becomes critical.
Lack Of Uniqueness

Lack Of Uniqueness

Due to global standardization, all offers, and services seem indistinguishable from one another. In such cases, lack of unique experiences becomes a challenge.

Loyalty Rewards Program For Electronics And Appliances by Zinrelo

360 Degree Customer Engagement

Zinrelo helps Electronics and Appliances industry build and manage their loyalty rewards program. With Zinrelo’s advanced analytics and highly configurable solutions, businesses can launch a successful loyalty program and retain customers.

Zinrelo’s loyalty rewards program for Electronics and Appliances enables businesses to create customized reward tiers, engage customers with personalized offers, and measure loyalty program ROI. With Zinrelo, businesses can increase customer lifetime value, drive repeat purchases, and improve customer engagement.

Below are some facets of Zinrelo’s loyalty programs for Electronics and Appliances companies.

Machine learning algorithms help create different customer segments based on unique attributes, preferences, and previous behavioural patterns

  • Create customized promotions based on customers’ interests, past purchases and buying behavior.
  • Offer incentives with personalized services and individual preferences.

Providing unique experiences to outshine competitors and elicit customer loyalty.

  • Set experiential rewards & offers, and build gamification via badges & contests to create aspirational value among customers

Move higher spending customers to a higher tier of service.

  • It is important to pamper loyal customers
  • Create incremental monetary & non-monetary tier-based benefits (including exclusivity and VIP experiences)
  • Early access to promotions or new product launches are just a couple of examples that can be offered

Get your customers to help with your marketing. Nearly 9 out of 10 people read reviews before making a purchase.

  • Write a review
  • Record a video testimonial
  • Enable and incentivize sharing on various social media

A prospect from an active customer referral is 7X more likely to convert

  • Refer the brand to new prospects

Sample Loyalty Program For Electronics and Appliances

To illustrate what a loyalty program for Electronics and Appliances could look like, we have taken the example of Fab Electronics and Appliances. Below are examples of a typical client loyalty dashboard for a Electronics and Appliances company. The best Electronics and Appliances loyalty programs all have these features in common.

This will be created by Zinrelo automatically on the brands’ website, inside the “My Account” section with a single-sign-on.

Loyalty Points Electronics Appliances

Loyalty Points Earning Activities

Customers can accumulate reward points by shopping, participating in promotions, and referring others. Moreover, Zinrelo’s loyalty program facilitates the creation of customized engagements.

Loyalty Rewards

Clients can use their accumulated points to redeem an array of rewards including discounts, free shipping, free products or services, gift cards, charity donations, and several others.

Loyalty Rewards Electronics Appliances
Loyalty Rewards Electronics Appliances

Loyalty Rewards

Clients can use their accumulated points to redeem an array of rewards including discounts, free shipping, free products or services, gift cards, charity donations, and several others.

Loyalty History Electronics Appliances

Loyalty History

Customers can access a dashboard screen designed specifically to view their points and rewards history.

Loyalty Tiers

Through increased purchasing, customers can climb up the tier level and benefit from superior services, thereby strengthening their emotional bond and sense of significance.

Tiers Retail Rewards Program
Tiers Retail Rewards Program

Loyalty Tiers

Through increased purchasing, customers can climb up the tier level and benefit from superior services, thereby strengthening their emotional bond and sense of significance.

Benefits with Zinrelo

Repast-sales-Zinrelo-min-70x70

+80%

Repeat Sales

Revenue-Per-Customer-Zinrelo-min-70x70

2.4X

Revenue Per Customer

Profitability-Zinrelo-min-70x70

+50%

Profitability

14X-70x70

14X

Customer Retention

Think Holistic Loyalty. Think Zinrelo.

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Think Holistic Loyalty Zinrelo

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Globally Top-Ranked Technology Platform

Multi-Dimensional Approach from Transactional to Emotional

Real-Time Data Visualization for Intelligent Decision Support

Deep Data Analytics for Program Design Precision

Strategic Consultation to Ensure Continuous Improvement

Machine Learning Powered Segmentation and Personalization

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Trusted by Brands Across 50+ Countries

Trusted By Brands Across 50 Countries

Trusted by Brands Across 50+ Countries

Trusted By Clients Dec 2022

Most Trusted Loyalty Platform

Happy Customers

Raphael Faccarello
 E-Commerce Manager
YON-KA PARIS

 

Quotation Marks  We have seen a 48% increase in revenue compared to last year and this increase is directly attributable to the Zinrelo loyalty rewards program. This is phenomenal! Quotation Marks 2

Fabricio Sant’Anna
Marketing Manager

Quotation Marks The growth we witnessed with Zinrelo has exceeded our expectations. In one year, our repeat purchase revenues have increased by 2.32 times. That is incredible! Quotation Marks 2

Yon-Ka Paris Testimonial – Zinrelo Loyalty Rewards Program
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Nature’s Fusions – Zinrelo Loyalty Rewards Program
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Customer Success Stories

Zinrelo enables brands to adopt a holistic approach towards loyalty. Here are some examples of brands that have benefitted from a loyalty program.

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