Loyalty Rewards Program For Ecommerce

A loyalty rewards program for Ecommerce is an essential marketing tool. It ensures customer retention and fosters customer engagement. Ecommerce industry witnesses high competition, and loyalty programs help retain customers by offering incentives such as discounts, freebies and points towards future purchases. According to studies, a customer loyalty program can increase a company’s revenue by up to 10%. Furthermore, it costs five times more to attract new customers than to retain existing customers. Hence, loyalty programs are cost-effective solutions that bring more benefits than regular marketing campaigns.

In conclusion, loyalty rewards programs for Ecommerce offer a win-win solution to both the customer and the retailer. Customers get incentives for their loyalty, and retailers ensure repeat business and increased revenue. The statistics regarding loyalty programs speak for themselves, and it is advisable for every Ecommerce business to consider implementing this marketing tool. Let us examine some of the major challenges faced by Ecommerce brands.

Ecommerce Loyalty Programs

Challenges

Ecommerce brands face multiple challenges which have increased multifold post the COVID-19 pandemic:

Change In Customer Expectations And Buying Behavior

Change In Customer Expectations and Buying Behavior

Customer preferences will always change, and Ecommerce brands must be able to keep up with the trends.
Omnichannel experience

Omnichannel Experience

The pandemic has accelerated the shift towards multi-channel shopping, and brands must provide a seamless experience for the customers.
Data Centric Approach For Marketing And Sale

Data Centric Approach For Marketing And Sales

Ecommerce brands need solutions that can handle huge amounts of data being generated to ensure it benefits rather than overwhelms the sales and marketing efforts.
Lack Of Personalization

Lack Of Personalization

Personalization is the key to customer satisfaction. All customers need to be sent promotions based on their interests, past purchases, buying behavior etc.
Testimonials And Referral

Testimonials And Referral

Recent customer reviews and referrals influence new customer purchases. Hence getting such user generated content becomes critical.
Lack Of Uniqueness

Lack Of Uniqueness

Due to global standardization, all offers, and services seem indistinguishable from one another. In such cases, lack of unique experiences becomes a challenge.

Loyalty Rewards Program For Ecommerce by Zinrelo

360 Degree Customer Engagement

Zinrelo is the perfect solution for Ecommerce businesses looking to build a loyalty rewards program. With Zinrelo, you can create customized loyalty programs that incentivize customers to return and shop more frequently. These programs can be tailored to meet the needs of both your business and your customers, increasing customer satisfaction and loyalty.

By implementing a loyalty rewards program for your Ecommerce business with Zinrelo, you can drive customer engagement and increase repeat sales. Offering personalized rewards and recognition for customer purchases can enhance the customer experience, ultimately driving loyalty and retention. With Zinrelo, you can build a comprehensive loyalty program that will take your Ecommerce business to the next level.

Below are some facets of Zinrelo’s loyalty programs for Ecommerce companies.

Machine learning algorithms help create different customer segments based on unique attributes, preferences, and previous behavioural patterns

  • Create customized promotions based on customers’ interests, past purchases and buying behavior.
  • Offer incentives with personalized services and individual preferences.

Providing unique experiences to outshine competitors and elicit customer loyalty.

  • Set experiential rewards & offers, and build gamification via badges & contests to create aspirational value among customers

Move higher spending customers to a higher tier of service.

  • It is important to pamper loyal customers
  • Create incremental monetary & non-monetary tier-based benefits (including exclusivity and VIP experiences)
  • Early access to promotions or new product launches are just a couple of examples that can be offered

Get your customers to help with your marketing. Nearly 9 out of 10 people read reviews before making a purchase.

  • Write a review
  • Record a video testimonial
  • Enable and incentivize sharing on various social media

A prospect from an active customer referral is 7X more likely to convert

  • Refer the brand to new prospects

Sample Loyalty Program For Ecommerce

To illustrate what a loyalty program for Ecommerce could look like, we have taken the example of Fab Ecommerce. Below are examples of a typical client loyalty dashboard for a Ecommerce company. The best Ecommerce loyalty programs all have these features in common.

This will be created by Zinrelo automatically on the brands’ website, inside the “My Account” section with a single-sign-on.

Loyalty Points E Commerce

Loyalty Points Earning Activities

By means of Zinrelo’s loyalty program, customers are able to gather Reward points from different activities including shopping, promotions, and referrals. Moreover, customers are given the freedom to personalize their experiences according to their own preferences.

Loyalty Rewards

A variety of rewards are available for customers to redeem using their accumulated points, including discounts, free shipping, gratis products or services, gift certificates, donations to charity, and many other options.

Loyalty Rewards E Commerce
Loyalty Rewards E Commerce

Loyalty Rewards

A variety of rewards are available for customers to redeem using their accumulated points, including discounts, free shipping, gratis products or services, gift certificates, donations to charity, and many other options.

Loyalty History E Commerce

Loyalty History

Customers can access a dashboard screen designed specifically to view their points and rewards history.

Loyalty Tiers

Clients can check their tier level and as they make additional purchases, they climb to higher tiers where they receive exceptional service. This cultivates a feeling of significance and reinforces their emotional connection.

Tiers Retail Rewards Program
Tiers Retail Rewards Program

Loyalty Tiers

Clients can check their tier level and as they make additional purchases, they climb to higher tiers where they receive exceptional service. This cultivates a feeling of significance and reinforces their emotional connection.

Benefits with Zinrelo

Repast-sales-Zinrelo-min-70x70

+80%

Repeat Sales

Revenue-Per-Customer-Zinrelo-min-70x70

2.4X

Revenue Per Customer

Profitability-Zinrelo-min-70x70

+50%

Profitability

14X-70x70

14X

Customer Retention

Think Holistic Loyalty. Think Zinrelo.

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Think Holistic Loyalty Zinrelo

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Multi-Dimensional Approach from Transactional to Emotional

Real-Time Data Visualization for Intelligent Decision Support

Deep Data Analytics for Program Design Precision

Strategic Consultation to Ensure Continuous Improvement

Machine Learning Powered Segmentation and Personalization

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Trusted by Brands Across 50+ Countries

Trusted By Brands Across 50 Countries

Trusted by Brands Across 50+ Countries

Trusted By Clients Dec 2022

Most Trusted Loyalty Platform

Happy Customers

Raphael Faccarello
 E-Commerce Manager
YON-KA PARIS

 

Quotation Marks  We have seen a 48% increase in revenue compared to last year and this increase is directly attributable to the Zinrelo loyalty rewards program. This is phenomenal! Quotation Marks 2

Fabricio Sant’Anna
Marketing Manager

Quotation Marks The growth we witnessed with Zinrelo has exceeded our expectations. In one year, our repeat purchase revenues have increased by 2.32 times. That is incredible! Quotation Marks 2

Yon-Ka Paris Testimonial – Zinrelo Loyalty Rewards Program
1 of 2
Nature’s Fusions – Zinrelo Loyalty Rewards Program
2 of 2

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Customer Success Stories

Zinrelo enables brands to adopt a holistic approach towards loyalty. Here are some examples of brands that have benefitted from a loyalty program.

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