Loyalty Marketing Program For Sports And Outdoor

The Sports and Outdoor industry is highly competitive, and every brand wants to attract and retain long-term customers. This is where loyalty marketing programs come into play. A well-designed loyalty program can help companies in this industry to retain customers, boost customer lifetime value, and increase customer loyalty. Such programs encourage customers to make repeat purchases and engage with the brand on a regular basis.

According to a study by Accenture, loyalty program members generate between 12-18% more revenue per year than non-members. Furthermore, the same study showed that 60% of customers enrolled in a loyalty program said that they would choose a brand that offers a loyalty program over one that doesn’t. These stats prove the importance of implementing a loyalty marketing program for Sports and Outdoor industry. It not only helps to increase revenue for the company but also creates a strong and loyal customer base. Let us examine some of the major challenges faced by Sports and Outdoor retailers.

Sports Outdoors Loyalty Program

Challenges

Sports and Outdoor retailers face multiple challenges which have increased multifold post the COVID-19 pandemic:

Change In Customer Expectations And Buying Behavior

Change In Customer Expectations and Buying Behavior

Customer preferences will always change, and Sports and Outdoor retailers must be able to keep up with the trends.
Omnichannel experience

Omnichannel Experience

The pandemic has accelerated the shift towards multi-channel shopping, and brands must provide a seamless experience for the customers.
Data Centric Approach For Marketing And Sale

Data Centric Approach For Marketing And Sales

Sports and Outdoor retailers need solutions that can handle huge amounts of data being generated to ensure it benefits rather than overwhelms the sales and marketing efforts.
Lack Of Personalization

Lack Of Personalization

Personalization is the key to customer satisfaction. All customers need to be sent promotions based on their interests, past purchases, buying behavior etc.
Testimonials And Referral

Testimonials And Referral

Recent customer reviews and referrals influence new customer purchases. Hence getting such user generated content becomes critical.
Lack Of Uniqueness

Lack Of Uniqueness

Due to global standardization, all offers, and services seem indistinguishable from one another. In such cases, lack of unique experiences becomes a challenge.

Loyalty Marketing Program For Sports And Outdoor by Zinrelo

360 Degree Customer Engagement

Building a successful loyalty marketing program for sports and outdoor industry can be a daunting task. Here, Zinrelo comes to the rescue with its specially designed loyalty program solutions. By partnering with Zinrelo, businesses can create dynamic and engaging loyalty programs that would encourage customers to stay engaged and retain their association with the brand.

With a vast range of customization options, businesses can create a personalized loyalty program that caters to the unique needs of their customers. Zinrelo’s loyalty program solutions are intuitive and user-friendly, which allows businesses to leverage their loyalty data and gain insights to create better value propositions for their customers. Ultimately, Zinrelo helps businesses in Sports and Outdoor industry to build a loyal base of customers, boost customer retention, and drive growth.

Below are some facets of Zinrelo’s loyalty programs for Sports and Outdoor companies.

Machine learning algorithms help create different customer segments based on unique attributes, preferences, and previous behavioural patterns

  • Create customized promotions based on customers’ interests, past purchases and buying behavior.
  • Offer incentives with personalized services and individual preferences.

Providing unique experiences to outshine competitors and elicit customer loyalty.

  • Set experiential rewards & offers, and build gamification via badges & contests to create aspirational value among customers

Move higher spending customers to a higher tier of service.

  • It is important to pamper loyal customers
  • Create incremental monetary & non-monetary tier-based benefits (including exclusivity and VIP experiences)
  • Early access to promotions or new product launches are just a couple of examples that can be offered

Get your customers to help with your marketing. Nearly 9 out of 10 people read reviews before making a purchase.

  • Write a review
  • Record a video testimonial
  • Enable and incentivize sharing on various social media

A prospect from an active customer referral is 7X more likely to convert

  • Refer the brand to new prospects

Sample Loyalty Program For Sports and Outdoor

To illustrate what a loyalty program for Sports and Outdoor could look like, we have taken the example of Fab Sports and Outdoor. Below are examples of a typical client loyalty dashboard for a Sports and Outdoor company. The best Sports and Outdoor loyalty programs all have these features in common.

This will be created by Zinrelo automatically on the brands’ website, inside the “My Account” section with a single-sign-on.

Loyalty Points Sports Outdoors

Loyalty Points Earning Activities

Points can be earned by Zinrelo loyalty program users through a variety of actions such as purchasing items, recommending acquaintances, and taking advantage of limited-time offers. Additionally, they can customize their level of participation to match their unique desires.

Loyalty Rewards

Customers can redeem a diverse range of rewards using their accumulated points, such as discounts, free shipping, complimentary products or services, gift certificates, charitable donations, and various other choices.

Loyalty Rewards Sports Outdoors
Loyalty Rewards Sports Outdoors

Loyalty Rewards

Customers can redeem a diverse range of rewards using their accumulated points, such as discounts, free shipping, complimentary products or services, gift certificates, charitable donations, and various other choices.

Loyalty History Sports Outdoors

Loyalty History

A dashboard screen has been specially designed for customers to conveniently view their rewards and points history.

Loyalty Tiers

Customers can climb up the tier and experience a greater sense of importance, emotionally connect and enhance their services by purchasing more items.

Tiers Retail Rewards Program
Tiers Retail Rewards Program

Loyalty Tiers

Customers can climb up the tier and experience a greater sense of importance, emotionally connect and enhance their services by purchasing more items.

Benefits with Zinrelo

Repast-sales-Zinrelo-min-70x70

+80%

Repeat Sales

Revenue-Per-Customer-Zinrelo-min-70x70

2.4X

Revenue Per Customer

Profitability-Zinrelo-min-70x70

+50%

Profitability

14X-70x70

14X

Customer Retention

Think Holistic Loyalty. Think Zinrelo.

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Think Holistic Loyalty Zinrelo

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Globally Top-Ranked Technology Platform

Multi-Dimensional Approach from Transactional to Emotional

Real-Time Data Visualization for Intelligent Decision Support

Deep Data Analytics for Program Design Precision

Strategic Consultation to Ensure Continuous Improvement

Machine Learning Powered Segmentation and Personalization

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Trusted by Brands Across 50+ Countries

Trusted By Brands Across 50 Countries

Trusted by Brands Across 50+ Countries

Trusted By Clients Dec 2022

Most Trusted Loyalty Platform

Happy Customers

Raphael Faccarello
 E-Commerce Manager
YON-KA PARIS

 

Quotation Marks  We have seen a 48% increase in revenue compared to last year and this increase is directly attributable to the Zinrelo loyalty rewards program. This is phenomenal! Quotation Marks 2

Fabricio Sant’Anna
Marketing Manager

Quotation Marks The growth we witnessed with Zinrelo has exceeded our expectations. In one year, our repeat purchase revenues have increased by 2.32 times. That is incredible! Quotation Marks 2

Yon-Ka Paris Testimonial – Zinrelo Loyalty Rewards Program
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Nature’s Fusions – Zinrelo Loyalty Rewards Program
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Customer Success Stories

Zinrelo enables brands to adopt a holistic approach towards loyalty. Here are some examples of brands that have benefitted from a loyalty program.

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