Gamification Rewards Program For Retail

In the highly competitive retail industry, building customer loyalty is crucial. Loyalty programs incentivize customers to choose your brand over others, increasing loyalty, and boosting retention rates. Implementing gamification rewards program for retail can motivate customers to engage with a brand. Retailers can reward customers with discounts, exclusive offers, and personalized recommendations for continued engagement.

The effectiveness of loyalty programs is evident in recent stats, that has shown that 62% of customers join a loyalty program to save money, while 51% join to receive rewards and special offers. Additionally, loyal customers spend 67% more than new customers, making it crucial for retailers to retain customers to increase revenue. As such, implementing an effective loyalty program with gamification can be a game-changer for retailers looking to attract and retain customers. Let us examine some of the major challenges faced by Retailers.

Retail Loyalty Program

Challenges

Retailers face multiple challenges which have increased multifold post the COVID-19 pandemic:

Change In Customer Expectations And Buying Behavior

Change In Customer Expectations and Buying Behavior

Customer preferences will always change, and Retailers must be able to keep up with the trends.
Omnichannel experience

Omnichannel Experience

The pandemic has accelerated the shift towards multi-channel shopping, and brands must provide a seamless experience for the customers.
Data Centric Approach For Marketing And Sale

Data Centric Approach For Marketing And Sales

Retailers need solutions that can handle huge amounts of data being generated to ensure it benefits rather than overwhelms the sales and marketing efforts.
Lack Of Personalization

Lack Of Personalization

Personalization is the key to customer satisfaction. All customers need to be sent promotions based on their interests, past purchases, buying behavior etc.
Testimonials And Referral

Testimonials And Referral

Recent customer reviews and referrals influence new customer purchases. Hence getting such user generated content becomes critical.
Lack Of Uniqueness

Lack Of Uniqueness

Due to global standardization, all offers, and services seem indistinguishable from one another. In such cases, lack of unique experiences becomes a challenge.

Gamification Rewards Program For Retail by Zinrelo

360 Degree Customer Engagement

Zinrelo offers a comprehensive gamification rewards program for the retail industry. With this program, retailers can build and manage a loyalty program that engages customers and encourages them to keep coming back. The rewards program includes a variety of gamification elements such as points, badges, levels, and challenges that keep customers motivated and excited.

In addition to gamification, Zinrelo’s rewards program offers a range of other features that are essential for building a successful loyalty program. These include personalized rewards, social media integrations, referral programs, and advanced analytics that provide valuable insights into customer behavior. By using Zinrelo’s gamification rewards program for retail, retailers can improve customer retention, increase customer lifetime value, and boost overall revenue.

Below are some facets of Zinrelo’s loyalty programs for Retail companies.

Machine learning algorithms help create different customer segments based on unique attributes, preferences, and previous behavioural patterns

  • Create customized promotions based on customers’ interests, past purchases and buying behavior.
  • Offer incentives with personalized services and individual preferences.

Providing unique experiences to outshine competitors and elicit customer loyalty.

  • Set experiential rewards & offers, and build gamification via badges & contests to create aspirational value among customers

Move higher spending customers to a higher tier of service.

  • It is important to pamper loyal customers
  • Create incremental monetary & non-monetary tier-based benefits (including exclusivity and VIP experiences)
  • Early access to promotions or new product launches are just a couple of examples that can be offered

Get your customers to help with your marketing. Nearly 9 out of 10 people read reviews before making a purchase.

  • Write a review
  • Record a video testimonial
  • Enable and incentivize sharing on various social media

A prospect from an active customer referral is 7X more likely to convert

  • Refer the brand to new prospects

Sample Loyalty Program For Retail

To illustrate what a loyalty program for Retail could look like, we have taken the example of Fab Retail. Below are examples of a typical client loyalty dashboard for a Retail company. The best Retail loyalty programs all have these features in common.

This will be created by Zinrelo automatically on the brands’ website, inside the “My Account” section with a single-sign-on.

Loyalty Points Retail

Loyalty Points Earning Activities

By utilizing personalized methods such as purchasing items, recommending friends, and leveraging Zinrelo’s reward system, individuals can acquire points.

Loyalty Rewards

Customers can choose from a range of rewards such as discounts, free shipping, complimentary items or services, gift certificates, charitable contributions and more, making use of their collected points.

Loyalty Rewards Retail
Loyalty Rewards Retail

Loyalty Rewards

Customers can choose from a range of rewards such as discounts, free shipping, complimentary items or services, gift certificates, charitable contributions and more, making use of their collected points.

Loyalty History Retail

Loyalty History

A dashboard screen has been created exclusively for customers to conveniently view their points and rewards history.

Loyalty Tiers

Customers can improve their experiences, develop stronger emotional bonds, and feel more valued by moving up the tier system and obtaining more products.

Tiers Retail Rewards Program
Tiers Retail Rewards Program

Loyalty Tiers

Customers can improve their experiences, develop stronger emotional bonds, and feel more valued by moving up the tier system and obtaining more products.

Benefits with Zinrelo

Repast-sales-Zinrelo-min-70x70

+80%

Repeat Sales

Revenue-Per-Customer-Zinrelo-min-70x70

2.4X

Revenue Per Customer

Profitability-Zinrelo-min-70x70

+50%

Profitability

14X-70x70

14X

Customer Retention

Think Holistic Loyalty. Think Zinrelo.

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Think Holistic Loyalty Zinrelo

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Globally Top-Ranked Technology Platform

Multi-Dimensional Approach from Transactional to Emotional

Real-Time Data Visualization for Intelligent Decision Support

Deep Data Analytics for Program Design Precision

Strategic Consultation to Ensure Continuous Improvement

Machine Learning Powered Segmentation and Personalization

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Trusted by Brands Across 50+ Countries

Trusted By Brands Across 50 Countries

Trusted by Brands Across 50+ Countries

Trusted By Clients Dec 2022

Most Trusted Loyalty Platform

Happy Customers

Raphael Faccarello
 E-Commerce Manager
YON-KA PARIS

 

Quotation Marks  We have seen a 48% increase in revenue compared to last year and this increase is directly attributable to the Zinrelo loyalty rewards program. This is phenomenal! Quotation Marks 2

Fabricio Sant’Anna
Marketing Manager

Quotation Marks The growth we witnessed with Zinrelo has exceeded our expectations. In one year, our repeat purchase revenues have increased by 2.32 times. That is incredible! Quotation Marks 2

Yon-Ka Paris Testimonial – Zinrelo Loyalty Rewards Program
1 of 2
Nature’s Fusions – Zinrelo Loyalty Rewards Program
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Customer Success Stories

Zinrelo enables brands to adopt a holistic approach towards loyalty. Here are some examples of brands that have benefitted from a loyalty program.

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