Good Loyalty Program For Fashion And Apparel

A good loyalty program for Fashion and Apparel can lead to customer satisfaction, retention and better engagement with the brand. The reward initiatives and personalized offers on purchases keep the customers coming back for more. According to a study, loyal customers make up to 70% of a retailer’s sales.

Moreover, the Fashion and Apparel industry gains more clarity of customer behavior through a loyalty program. It helps brands to understand their customers’ preferences, buying patterns and demographics, which enables targeting marketing. A survey reveals that 37.1% of consumers are more likely to purchase from a company or brand if it has a good loyalty program. Overall, a well-crafted loyalty program can bring notable benefits to Fashion and Apparel companies, from boosting sales to fostering long-term customer loyalty. Let us examine some of the major challenges faced by Fashion and Apparel retailers.

Fashion And Apparel Loyalty Programs

Challenges

Fashion and Apparel retailers face multiple challenges which have increased multifold post the COVID-19 pandemic:

Change In Customer Expectations And Buying Behavior

Change In Customer Expectations and Buying Behavior

Customer preferences will always change, and Fashion and Apparel retailers must be able to keep up with the trends.
Omnichannel experience

Omnichannel Experience

The pandemic has accelerated the shift towards multi-channel shopping, and brands must provide a seamless experience for the customers.
Data Centric Approach For Marketing And Sale

Data Centric Approach For Marketing And Sales

Fashion and Apparel retailers need solutions that can handle huge amounts of data being generated to ensure it benefits rather than overwhelms the sales and marketing efforts.
Lack Of Personalization

Lack Of Personalization

Personalization is the key to customer satisfaction. All customers need to be sent promotions based on their interests, past purchases, buying behavior etc.
Testimonials And Referral

Testimonials And Referral

Recent customer reviews and referrals influence new customer purchases. Hence getting such user generated content becomes critical.
Lack Of Uniqueness

Lack Of Uniqueness

Due to global standardization, all offers, and services seem indistinguishable from one another. In such cases, lack of unique experiences becomes a challenge.

Good Loyalty Program For Fashion And Apparel by Zinrelo

360 Degree Customer Engagement

Zinrelo, an AI-driven loyalty rewards platform helps fashion and apparel retailers build strong customer loyalty programs. A good loyalty program for fashion and apparel is built on the foundation of enhancing customer engagement, fostering loyalty, driving repeat sales, and increasing profitability.

With Zinrelo’s advanced loyalty technology, brands can offer personalized rewards including exclusive discounts, early access to new products, free shipping, and more. By incentivizing customers to engage with their brand, fashion and apparel retailers can build stronger relationships with shoppers, increasing customer lifetime value, and driving revenue growth. Zinrelo empowers brands to create a seamless loyalty experience that delights customers and drives loyalty.

Below are some facets of Zinrelo’s loyalty programs for Fashion and Apparel companies.

Machine learning algorithms help create different customer segments based on unique attributes, preferences, and previous behavioural patterns

  • Create customized promotions based on customers’ interests, past purchases and buying behavior.
  • Offer incentives with personalized services and individual preferences.

Providing unique experiences to outshine competitors and elicit customer loyalty.

  • Set experiential rewards & offers, and build gamification via badges & contests to create aspirational value among customers

Move higher spending customers to a higher tier of service.

  • It is important to pamper loyal customers
  • Create incremental monetary & non-monetary tier-based benefits (including exclusivity and VIP experiences)
  • Early access to promotions or new product launches are just a couple of examples that can be offered

Get your customers to help with your marketing. Nearly 9 out of 10 people read reviews before making a purchase.

  • Write a review
  • Record a video testimonial
  • Enable and incentivize sharing on various social media

A prospect from an active customer referral is 7X more likely to convert

  • Refer the brand to new prospects

Sample Loyalty Program For Fashion and Apparel

To illustrate what a loyalty program for Fashion and Apparel could look like, we have taken the example of Fab Fashion and Apparel. Below are examples of a typical client loyalty dashboard for a Fashion and Apparel company. The best Fashion and Apparel loyalty programs all have these features in common.

This will be created by Zinrelo automatically on the brands’ website, inside the “My Account” section with a single-sign-on.

Earn Points Loyalty Programs For Retail

Loyalty Points Earning Activities

Zinrelo loyalty program offers points to its members through buying products, referring friends, and availing of exclusive discounts. Moreover, participants have the freedom to adjust their level of engagement based on their individual needs.

Loyalty Rewards

A variety of incentives are offered to customers who have collected points, including reduced pricing, cost-free shipping, free items or services, gift vouchers, charitable donations, and other choices.

My Rewards Retail Membership Programs
My Rewards Retail Membership Programs

Loyalty Rewards

A variety of incentives are offered to customers who have collected points, including reduced pricing, cost-free shipping, free items or services, gift vouchers, charitable donations, and other choices.

Loyalty History Retail Program

Loyalty History

A customer-specific dashboard screen has been created to make it easier for them to view their past records of rewards and points.

Loyalty Tiers

By adding extra items to their purchase, customers can elevate their entire experience. This may lead to better service, increased value, stronger relationships, and higher satisfaction. Thus, they can attain a higher tier of experience.

Tiers Retail Rewards Program
Tiers Retail Rewards Program

Loyalty Tiers

By adding extra items to their purchase, customers can elevate their entire experience. This may lead to better service, increased value, stronger relationships, and higher satisfaction. Thus, they can attain a higher tier of experience.

Benefits with Zinrelo

Repast-sales-Zinrelo-min-70x70

+80%

Repeat Sales

Revenue-Per-Customer-Zinrelo-min-70x70

2.4X

Revenue Per Customer

Profitability-Zinrelo-min-70x70

+50%

Profitability

14X-70x70

14X

Customer Retention

Think Holistic Loyalty. Think Zinrelo.

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Think Holistic Loyalty Zinrelo

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Globally Top-Ranked Technology Platform

Multi-Dimensional Approach from Transactional to Emotional

Real-Time Data Visualization for Intelligent Decision Support

Deep Data Analytics for Program Design Precision

Strategic Consultation to Ensure Continuous Improvement

Machine Learning Powered Segmentation and Personalization

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Trusted by Brands Across 50+ Countries

Trusted By Brands Across 50 Countries

Trusted by Brands Across 50+ Countries

Trusted By Clients Dec 2022

Most Trusted Loyalty Platform

Happy Customers

Raphael Faccarello
 E-Commerce Manager
YON-KA PARIS

 

Quotation Marks  We have seen a 48% increase in revenue compared to last year and this increase is directly attributable to the Zinrelo loyalty rewards program. This is phenomenal! Quotation Marks 2

Fabricio Sant’Anna
Marketing Manager

Quotation Marks The growth we witnessed with Zinrelo has exceeded our expectations. In one year, our repeat purchase revenues have increased by 2.32 times. That is incredible! Quotation Marks 2

Yon-Ka Paris Testimonial – Zinrelo Loyalty Rewards Program
1 of 2
Nature’s Fusions – Zinrelo Loyalty Rewards Program
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Customer Success Stories

Zinrelo enables brands to adopt a holistic approach towards loyalty. Here are some examples of brands that have benefitted from a loyalty program.

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